What have they done to Docx submissions? They're all messed up now!!!

Question

My last batch of assignments is different from anything I've seen in all the years I've been using Canvas. Docx files now come in as a link. If I click the link, I'm taken to a new page that I can't back out of, which means I have to take several redundant steps just to get back to the drop box where I'm grading. Was this an intentional "feature" because someone complained that grading essays was too intuitive and they wanted things to be more confusing?

gnoack · Answer

@stevec

I'm not able to duplicate what you describe either.

I'm wondering if you have installed a web browser extension or other software that has changed your settings. Perhaps you are on a new PC and the default app for DOCX files hasn't been set.  Or perhaps it's set or changed to Google Drive or the Online version of MS Office.

Just a few ideas.

Chris_Hofer · Answer

Hello @stevec ...

Unfortunately, I am unable to replicate what you might be experiencing.  I am also not aware of any recent changes that Instructure would have made to the SpeedGrader or accessing submitted work.  [You can review the archive of Canvas Release Notes and Canvas Deploy Notes at this link: Canvas Release Archive - Instructure Community (canvaslms.com).]  In my own sandbox course, I created a new assignment.  I also created a brand new *.docx file on my laptop.  Once I did both of those things, I went to Student View to submit the *.docx file to the assignment.  I then returned to my instructor view of the course, and then I went to the SpeedGrader.  The document I had submitted as a student appeared as expected...as shown here:

Here are a handful of things you might try:

* Try a different browser to see if the behavior you are seeing in Canvas is any different.  In general, Google Chrome and Mozilla Firefox are good browsers to use when navigating around Canvas.  What are the browser and computer requirements for Instructure products?
* Try clearing your browser history/cache.  After you do that, close your browser, re-start the browser, and then log back in to Canvas to see if anything has changed for the better.* How do I clear my browser cache on a Mac?
* How do I clear my browser cache on a PC?

Please keep Community members posted on your progress with trying some of the above suggestions...thanks!