It is not clear how to report of a bug. I am forced to use Canvas and it's buggy. I'd like to at least report the bug and hear that they are known issues being worked on (or not). Where is the right place to report bugs with the Canvas LMS?
Hi there, @ARD2 ...
Most often, you can report a problem with Canvas by accessing the "Help" menu within your school's Canvas environment. This Guide outlines some of the different options that may be available to you:
How do I get help with Canvas?
The one you would be looking for is "Report a Problem". You'd want to be on the page within your Canvas course where you are experiencing the issue and then use the "Report a Problem" link...as this will send some additional metadata along with your ticket/issue.
Also, here in the Canvas Community website, there is a "Known Issues" area where you can see things that Instructure (the folks who make Canvas) are aware of current issues:
Known Issues - Instructure Community
(I accessed this page by clicking on the "Explore" menu at the top of this page, and then I selected "Known Issues".)
I hope this info will be helpful to you in some way. Sing out if you have any questions about this...thanks!
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
We have enabled the automatic migration of Classic to New Quizzes. When we import QTI files, though, they always fail to load as New Quizzes. If we disabled New Quiz Migration, it works. Why does it only work for Classic Quizzes? Are there any guaranteed tools that will generate QTI files that will import correctly as New…
Is it possible to change the system-wide notification defaults for a hosted Canvas instance? Since I can't find a way to do it, nor any reference to doing it, I'm assuming not but wanted to make sure before I give that as an answer.
Hi everyone, I had a teacher reach out with an odd (and concerning) LockDown Browser issue and wanted to see if others have experienced something similar. A student was taking a quiz using Respondus LockDown Browser on a Chromebook 300e Yoga G4 (8GB), a 2‑in‑1 device that can flip into tablet mode. During the active quiz,…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
