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[info callout] Engineers are currently investigating the issue. Summary: {{.wav}} files downloaded in bulk via the {{Download Submissions}} option on an assignment are {{m4a}} files with a {{.wav}} extension added to the filename Expected Behavior: The filetype should remain the same after download Steps to Reproduce:…
[info callout] Engineers are currently investigating the issue. Summary: If a graded item has an override that is assigned just from the Module Assign To (example: section A assigned in assignment override, section B assigned in Module Assign to), the students in that section will not show in the speedgrader. Expected…
[info callout] Engineers are currently investigating the issue. Summary: When a user attempts to record media without their Webcam enabled through the RCE or on a Media Recording assignment with {{Assignment Enhancements - Student}} enabled, the recording fails to save and throws a "An error occurred uploading your media."…
[info callout] This behavior has been resolved and deployed to the production environment as of 4/14/26 Summary: When adding or editing a subscription in the Data Services LTI for the canvas event type the “rubric” event type is missing which prevents users from subscribing to the rubric_assessed event. Expected Behavior:…
[info callout] This behavior has been resolved and deployed to the production environment as of 3/17/26. Summary: When a file is uploaded with Google Assignments LTI 1.3, the file comes through on the Canvas Submission side as a Zip file type the first time. Expected behavior: Instead it should keep the file type that was…
[info callout] This behavior has been resolved and deployed to the production environment as of 2/23/26. Summary Students may be unable to submit work to Google Assignment items. The assignment still appears but is currently disabled by default. A recent key update overrode any custom settings that had previously enabled…
[info callout] This behavior has been declined as it must be resolved by a third-party vendor. Our teams have submitted a ticket to the vendor for correction. Summary: Assignment List and Grade List can freeze while scrolling in some cases on devices running iOS 26.1 or above. iOS 18 or 26.0 are not affected the freeze…
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description Specific submissions previewed via DocViewer cause the page to freeze. Expected Behavior Opening file previews via DocViewer should not cause the page to freeze Workaround Creating the documents again fixes the issue.…
This behavior has been resolved and deployed to the production environment in version 2.2. Description Teachers who are logged in under the root account in a Consortia environment are unable to access previous assignment submission attempts and will only display the most recent submission. Expected Behavior Teachers logged…
This behavior has been resolved and deployed to the production environment in versions 8.4 and 2.3. Description When a media recording is embedded in a text entry submission through the iOS student app, the recording does not play and displays a black page with a crossed out play icon when viewing the submission the iOS…
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