All !@%$ has broken loose here. Our instance is showing a ransomware notice to all our users and major components are unusable.
Seems widespread https://www.reddit.com/search/?q=canvas&type=posts&t=hour&
Thank you for the post. Please follow https://status.instructure.com/
Please read through the follow resource for additional informaton https://www.instructure.com/incident_update
I always do, but was looking here too and couldn't find anything.
It also wasn't showing anything for quite a while, at least 30 minutes.
I totally understand!
Can you clarify how your instance is showing a ransomware notice to all your users? We only see this "Down for Maintenance" notice on ours:
This is what our users were receiving before Instructure posted the redirect.
It was showing the ransomware notice before Instructure took the system down, I'd say from about 4pm EST to 4:45pm EST. Additionally, our authentication providers were disabled and users were being directed to the Canvas-delivered login page.
Exactly so.
Indeed, Instructure's "got trouble, right here in River City, with a capital T" which doesn't rhyme with H for hackers. But I just wanted to quote from The Music Man since the choice is between laughing and crying at this point.
Sure would be nice to get an email about the subject from the company at some point though, as that status update is… weak.
Yes - it's down. The same threat actors have escalated. Acknowledgement of that in the status would be honest.
It's been hours and I
Still not working for us. Is the status update correct?
Update
- Canvas is now available for most users. Canvas Beta and Canvas Test remain in maintenance.
May 07, 2026 - 21:17 MDT
Hi there @ac1918 ,
Yep, a lot of the instances are available, including the ones I use. It may take some additional time for yours to become re-activated.
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