I have a unit that wants to include a link to the next course listing in the Listing Completion email, so users will be directed towards it, but this functionality is not possible with Emails customized just at the catalog level.
Hello @dlindsey,
There are two supported approaches you may want to consider. One option is to use Post Enrollment nudges. Post Enrollment nudges allow you to send targeted follow up messaging to enrolled learners, which gives you more flexibility in both timing and messaging. This can be an effective way to promote the next course in a sequence and drive continued engagement. You can read more about this option here: . This approach works particularly well if you want more tailored messaging or a progression strategy that extends beyond a single transactional email.
If you prefer to use the Listing Completion email specifically, the only supported way to customize that message differently for a specific group of listings is to group the related sequential courses into their own subcatalog. Email templates can be customized at the subcatalog level, so placing those sequential courses into a dedicated subcatalog would allow you to tailor the Listing Completion email for that group and include a link to the next course in the sequence. This works best when a department manages a defined set of offerings that follow a consistent progression path and require distinct messaging from the broader catalog.
Best, Máté
Thanks for the reply. I'll try and point them towards post enrollment nudges.
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