Hello, as of 1/15/2026, I have not been able to copy any courses either by using the Copy This Course function in settings, or by importing course content. Please advise so that I do not need to rebuild courses. Thanks!
Hi there, @tfrankowski …
There are some other similar threads here in the Canvas Community reporting similar behaviors in the FFT (Free For Teacher) version of Canvas. From what I've heard, Canvas Support is aware of the issue, but I am not sure of a timeline on when their software engineers will have a fix in place.
Sorry I don't have better news for you at this time.
I have the same issue regarding copying or importing courses in Canvas FFT
Same here - I put in a ticket and within a day received a response - they are working on it and testing. We can keep fingers crossed, but putting in a ticket can help.
Same problem here. Very disappointing.
Thanks, all. I am experiencing the same issue - cannot copy as usual (no probs for the last decade and then -wham) and with the same error messages. How do you put in a ticket for the Free Canvas version? And who specifically does one flag this to? Much appreciate the help!
Typically, even with FFT, there is a way via the course you are having issues with to report. Here is the documentation though to contact Canvas Support if it helps. :) Just create a ticket and a L1 tech should contact you and likely will ask for more info to identify the actual course shell that threw the error (from where from and to you are trying to course copy).
Thanks so much! Really appreciate this.
Just an update from a L1 support - sounds like the fix has been engineered but there is not a deployment date yet….
1/25/2026. First, I love Canvas. Second, this copy problem has been going on since 1/10/2026, so nearly 15 days. Please, Canvas, can you please fix this?
When I checked his student details I saw a "Failed to load access tokens" How can I help him?
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