Please assist. I have tried to import several imscc exported Canvas files and copy courses to my personal Instructure Canvas shells and ALL have failed on me tonight saying "Canvas Common Cartridge Issues or Course Copy Issue. Please assist.
Hi @sensmann,
I would highly recommend that each of you contact Canvas support to get this officially reported. The community here is great for user to user support and suggestions, but for things that are producing errors, Canvas support really needs to be notified to get things officially confirmed moving towards a fix.
-Chris
What I’d recommend trying immediately:
.imscc
Does this work for you?
Thank you so much for your prompt response. No. Failed again. Here's a video. Appreciate your help!
But even the internal course I tried to copy didn't work. See Course Copy Issue above. So isn't this just in this personal canvas portal?
The course you are copying into may need more file storage. Maybe try bringing over as selected content in smaller chunks. If you still have access to the course from which you created your export package, you can find sizing under Course > Settings > Course Statistics (right side links) > File Storage tab. If the file sizes exceed the new course's allocated storage, you'll need more space.
Support should be able to help you out.
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