Canvas Keeps Logging Me Out After 3 Days

tamimrijan

Hi everyone,

I’ve been facing an issue where my Canvas account automatically logs out every 3 days. Each time, I get a message saying I need to log in again due to my institution's security policy (screenshot attached).

It’s becoming quite inconvenient, especially when I’m working on important tasks or assignments. I wanted to check if anyone else is experiencing the same issue or if there’s a known fix for this.

Would really appreciate it if someone could guide me or share if they’ve faced something similar.

Thanks in advance!

 

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NoahBoswell

Hey there @tamimrijan !

Thanks for asking on the Instructure Community!

This is something that is set up by your school and is not directly a part of Canvas. It appears that you are using a SSO provider (in this case, google) to sign into Canvas, and since it is set-up by your school, the only option would be to reach out to your school's IT department for assistance. However, since it's a security policy, it might not be able to be changed. 

I'm a college student like you are, and we have similar policies, and so I totally understand your frustration.

All the best!
Noah