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Collaborate with the Community to ask questions and get helpful answers on a variety of Canvas Mobile topics.
Hit a bug in class. If you already have the iPad app open as the student and then the teacher last minute creates an assignment, then the assignment doesn't show up EVEN WHEN THE STUDENT REFRESHES AND RESTARTS THE APP. There's some sort of bug that isn't letting it show up. This made it so that some of my students (who…
Teacher's Attendance does not load on my iPhone. In-house help cannot find the problem.
Our designer recently left and we are trying to update a legacy link. The support site has changed a lot since I was here last, so I'm having some challenges finding what I need. Is there a resource to provide a new link for a legacy link? This particular link was for the guide for mobile users. Thank you, Brian
We had a question come up about the Canvas Parent app vs. the Canvas app, and I’d love to hear how other schools are handling this. We now have students in Canvas from primary through high school. Some of our parents have discovered that they can log in to the Student app and see more information than they can in the…
Using the Canvas Parent app on Android. Going to Calendar > Calendars and hitting the checkboxes next to the classes I want to see, I can successfully select four. When I try to select a fifth, the app throws a "you can only select up to ten calendars" error. It seems to be miscounting. I tried to submit a support case,…
Hello, I have initiated the MFA authorization on my account. When I try to login into my iPhone or iPad on a browser, I am not able to login I either get a complicated code or I am brought back to generating another new code (a QR code shows up) Can anyone help me sort this please? Thank you
Good afternoon, this is Xavier's mother, Sabrina Vela. I'm reaching out to ask if Xavier qualifies for summer school to bring up his earth science 1b and math course grades to passing grades? I'd also like to know if you're able to help with enrolling him so he can finish all missing assignments, tests/quizzes, final exams…
I've sent a support thing and didn't get a message back, I'm sorry if I'm not supposed to put it here. I use a iPhone 8+ with the iOS of 16.7.16, ever since Instructure fixed Canvas from the hack, the website worked, but the app for me doesn't at all. I see everyone at my university (UCR) having it work for them, but few…
Hello everyone, We are currently using the open-source version of Canvas LMS. Recently, we have received reports from a small number of users who are unable to upload or attach files when using Canvas on mobile devices. The issue occurs in the following areas: Inbox (file attachments) Assignments (file uploads) Discussions…
i can not access the camera to take and send picture to my assignment
The Instructure Community Developers Group is gathering to meet some fellow developers of Canvas customizations and external tool integrations. Discuss projects you're working on, success stories of past projects, and things you may be struggling with. Request to join the Instructure Community Developers Google Group to…
We’re excited to introduce a new quarterly Implementation Webinar series designed to support Canvas Administrators during setup, rollout, and early adoption. These sessions are built to help you better understand admin functionality, available training resources, and how to get the most value from your On-Demand Training…