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Canvas • Releases and Deploys Paused
From August 18 through October 6, we're slowing down code deploys and releases for Canvas. Fewer changes during your busiest weeks means your team can focus on helping students and educators start the term strong.
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Collaborate with the Community to ask questions and get helpful answers on a variety of Canvas Mobile topics.
Our designer recently left and we are trying to update a legacy link. The support site has changed a lot since I was here last, so I'm having some challenges finding what I need. Is there a resource to provide a new link for a legacy link? This particular link was for the guide for mobile users. Thank you, Brian
We had a question come up about the Canvas Parent app vs. the Canvas app, and I’d love to hear how other schools are handling this. We now have students in Canvas from primary through high school. Some of our parents have discovered that they can log in to the Student app and see more information than they can in the…
Using the Canvas Parent app on Android. Going to Calendar > Calendars and hitting the checkboxes next to the classes I want to see, I can successfully select four. When I try to select a fifth, the app throws a "you can only select up to ten calendars" error. It seems to be miscounting. I tried to submit a support case,…
Hello, I have initiated the MFA authorization on my account. When I try to login into my iPhone or iPad on a browser, I am not able to login I either get a complicated code or I am brought back to generating another new code (a QR code shows up) Can anyone help me sort this please? Thank you
Good afternoon, this is Xavier's mother, Sabrina Vela. I'm reaching out to ask if Xavier qualifies for summer school to bring up his earth science 1b and math course grades to passing grades? I'd also like to know if you're able to help with enrolling him so he can finish all missing assignments, tests/quizzes, final exams…
I've sent a support thing and didn't get a message back, I'm sorry if I'm not supposed to put it here. I use a iPhone 8+ with the iOS of 16.7.16, ever since Instructure fixed Canvas from the hack, the website worked, but the app for me doesn't at all. I see everyone at my university (UCR) having it work for them, but few…
Hello everyone, We are currently using the open-source version of Canvas LMS. Recently, we have received reports from a small number of users who are unable to upload or attach files when using Canvas on mobile devices. The issue occurs in the following areas: Inbox (file attachments) Assignments (file uploads) Discussions…
i can not access the camera to take and send picture to my assignment
We're not noticing account level announcements showing up in the canvas mobile apps. It seems like it would be something important to include there. Is this known and/or being worked on?
The IPFS protocol only works in Desktop Browsers, but not in local Canvas App. I've been using IPFS as a way to send my homework to my teacher's but I don't want to fill my storage in canvas. It works fine when the teacher uses laptop all the time but if they're on phone they may have a hard time. Please add this please.…
We’re excited to introduce a new quarterly Implementation Webinar series designed to support Canvas Administrators during setup, rollout, and early adoption. These sessions are built to help you better understand admin functionality, available training resources, and how to get the most value from your On-Demand Training…