I have somehow managed to have 2 accounts using the same email address. I do not have the "merge" option available . How can I get my accounts combined so that all of my courses and certificates are under one?
@JenniferPerry2 ...
Hi there. You'll want to reach out to your school's Canvas administrator or someone from their Online Learning / eLearning / Distance Education team. They might be able to help merge your two Canvas accounts together using the information provided in this Guide: How do I merge users in an account?.
I hope this will be helpful to you and that you'll be able to connect with someone at your school soon. Good luck!
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