This behavior has been resolved and deployed to the production environment with version 7.10.
Description
When trying to open a link to a O365 file link, you receive an error that states “That page has been disabled for this course”
Expected Behavior
Instead it should open the linked file for the user to view, like it does from the iOS Student app
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisites: Have a course with the O365 LTI added to it and a student enrolled
In the course create a page
On the page add a link to a file in O365 from the RCE options
Publish the page and course
Login to the student app as the enrolled student
Navigate to the page and try to open the link to the file
See the error message “That page has been disabled in this course”
Additional Info
MBL-18615
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
