The most recent content from our members.
Here's a little Canvas challenge I used to give myself back when I was a Canvas admin. I’d open a course I'd never seen before, give myself 10 seconds, and see if I could figure out: Where am I? What am I supposed to do? Where do I go next? What information matters most? If the answer to those was "not really," I knew it…
One of our faculty members is using a table to show his class schedule in Canvas. He would like to vertically align the dates to the top of their cell, so he uses the Cell Properties dialog in the RCE, resulting in code like this: <td style="width: 15%; vertical-align: top;"> But after he saves the Page, the vertical-align…
Before I joined Cidi Labs, I spent a lot of years on the other side of Canvas, as a teacher, Canvas user, and district administrator. One thing I always found interesting was how much you can actually do inside Canvas with nothing more than the Rich Content Editor and a little HTML/CSS. However, I struggled to scale this…
Hello, I'm wondering whether anyone else has experienced this issue or found a solution. After migrating my Canvas course to the new McGraw Hill LTI/LTIA (now LTI Advantage) integration, all of the McGraw Hill assignment links that I had embedded throughout Canvas Pages and Announcements with the LTI stopped working. I…
This behavior has been marked as resolved as it will not be fixed. Summary: When an audio file is embedded in a Canvas page using the HTML {{}} tag, the audio plays for a few seconds then stops. This happens because the browser plays audio via sequential HTTP range requests, and the second range request to the Inst-FS CDN…
This behavior has been marked as resolved as it will not be fixed. Summary: When attempting to play lecture audio embedded via HTML5 {{}} tag using {{/files/{id}/download}}, media fails to load or play in Safari on iOS and desktop. Expected behavior: Instead it should allow the audio embedded in Canvas pages to load and…
This behavior has been resolved and deployed to the production environment as of 3/17/26. Summary: When a user attempts to preview a content that was shared with them via Direct Share, the preview displays: {{Failed to load resource We had a problem loading the Common Cartridge}} if the content contains a file/media.…
This behavior has been resolved and deployed to the production environment as of 4/8/26. Summary: Page revisions will log the previous user that edited the page if a background job to makes an update such as un-publishing content. Expected behavior: For the page revision to log the user that ran the background job as the…
This behavior has been resolved and deployed to the production environment as of 8/27/25. Description Old media links with the below formatting no longer play in Canvas. There is no error, but clicking on the play button does not start the video/audio <a id="media_comment_m-5JxJzd136Gk3nSPn9G5e5b46s4xRXz2m"…
This behavior has been resolved and deployed to the production environment as of 7/30/25. Description Publishing pages edited in the past is not updating the publish_at or updated_at data points properly in the api. Expected Behavior For the published_at and updated_at data points to be updated when publishing a page.…