the Canvas website loads on Firefox and I can login, but then I can't access the favourite courses (they show up as grey rectangles that flicker), nor the dashboard or other tabs. (It works well on Safari)
Hi @maicf,
If Canvas is working for you on Safari, but not Firefox, it's likely to be more of a problem with your device or browser than Canvas itself. I'd first recommend making sure Firefox is updated, then if you still have the same issue, clear your Firefox browser cache. if the problem still persists at that point, you could try to contact Canvas support to see if they'd have any additional suggestions.
Hope this helps!
-Chris
I'm seeing the same thing, and I'm a Canvas admin. I can log in fine, but then I can't do anything once I'm there. I then logged in with Firefox, and everything is working fine.
My faculty want to use Canvas to evaluate clinical skills for our veterinary technology program. Key Points Each skill is a separate assignment Each assignment provides students with 3 attempts to pass Each assignment has a unique rubric and an outcome of pass/fail for the skill We want to preserve the grading history for…
Hi! I've seen this question asked over the years and have never seen an answer to it beyond "have students follow the video guide." Every quarter I have a couple of students who can't access the peer papers they've been assigned to review. I can see that they've been assigned papers to review, and so can Canvas support. A…
Hi, Has anyone pursued establishing an on-site/on-campus backup of their Canvas instance (updated and ultimately similarly functional to the Beta or Test instances provided when Instructure hosts your LMS in AWS)?
My team is currently going through the different LTIs/APIs we have installed in our Canvas instance and making sure we have a full list of what permissions each one has, what information it gives/receives, etc. However, the list of LTIs/APIs is contradictory - the new Apps page has a Monitor tab which lists launches of…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…