@AJAY15 Have you tried accessing the report from multiple browsers? Have you tried it in Incognito mode? If neither of these work, you may want to contact Canvas support and Turnitin support. This sounds like it might be a bug.
Hello @AJAY15 - please clarify what it is you are trying to open. Are you trying to look at the similarity report by clicking a button within Canvas or within the turnitin.com website? Or perhaps you are attempting to download the similarity report into a pdf file? Additional details would be very useful and I agree with James about reaching out to support.
Also, the reports may take several minutes to process.
Lastly, when something isn't working as we expect, I always start with the basics: is the web browser up to date? Do you have cookies enabled? Have you tried clearing the cookies and cache?
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
We are all familiar with the standard Course Calendar, where assignment due dates are automatically added. However, at my institution, we structure our assignments as Challenges that develop over a period of time, rather than just a single deadline. Currently, the calendar only highlights the "end point." It would be a…
The current placement of the "Submit" button creates a "slip" in user behavior where habit-clicking "Next" leads to an accidental final submission. I think Canvas could easily fix this by: Moving the Submit button away from the navigation buttons (maybe above the question instead of below it) and/or Adding a "Confirm…
Hi everyone! I would love to hear your suggestions and best‑practice tips on implementing copyright settings. https://embed.app.guidde.com/playbooks/8eYgHHmwTXKMLxDW4LqEDX
