@AJAY15 Have you tried accessing the report from multiple browsers? Have you tried it in Incognito mode? If neither of these work, you may want to contact Canvas support and Turnitin support. This sounds like it might be a bug.
Hello @AJAY15 - please clarify what it is you are trying to open. Are you trying to look at the similarity report by clicking a button within Canvas or within the turnitin.com website? Or perhaps you are attempting to download the similarity report into a pdf file? Additional details would be very useful and I agree with James about reaching out to support.
Also, the reports may take several minutes to process.
Lastly, when something isn't working as we expect, I always start with the basics: is the web browser up to date? Do you have cookies enabled? Have you tried clearing the cookies and cache?
Hi everyone… Has anyone else run into issues with SAML authentication not working, but only on their beta instance? Our production and test sites are fine, but we manage a number of different Canvas instances and every one of them that uses SAML authentication (with either Okta or Microsoft Entra) has not worked for a…
ETA: never mind! I had done my "testing" in the wrong quiz, which was a Classic Quiz quiz. I just tried again in the correct (migrated) new quiz, and I see now that the "file upload" question type DOES show the image in SG! — I rarely use Canvas quizzes, but am teaching a new asynch class this semester. I want students to…
In the "How do I use the Learning Mastery Gradebook" page, under "Student scores" (https://community.instructure.com/en/kb/articles/660932-how-do-i-use-the-learning-mastery-gradebook-to-view-outcome-results-in-a-course#view-student-scores), the displayed gradebook shows a little colorful square and also points for each…
Can the Batch Edit of Assignment be updated so you can filter by assignment catagory
In Classic Quizzes, it is possible to display question-level feedback to students without manually grading an essay question on a quiz. Can this be enabled in New Quizzes? Use Case: This feature is vital for practice quizzes that include essay questions along with other question types. We mix essay questions with other…
