Time submissions in app differ from what instructor sees

We have students that are submitting assignments through the Canvas app but the time is different from what is showing as when it was submitted for the instructor. It is showing a later time and not simply to the hour as it would be with a time zone issue. Has anyone noticed this?

Find more posts tagged with

Accepted answers

All comments

MatthewClifft

Hi Richard,

Thank you for reaching out. When I try replicating this on my side, I am able to properly see the correct submission time when testing it, and it matches the student's view, as well as web and mobile views of the teacher. If this has happened and you can show an example of where this occurred, I would recommend reaching out to Canvas support; it's highly likely there's some reason for this, but we would want to have them take a look at the specific example.

Unanswered Questions

Learning Mastery Gradebook View in Canvas Mobile App
I'm a teacher that makes extensive use of Outcomes and alignments. The assignment view of my gradebook is pretty meaningless to students, and all of the information about growth and mastery of different learning objectives in the class is displayed in the Learning Mastery gradebook. Unfortunately, they can't see this view…
Namrata Hinduja Swiss - "To do" list not working
Hello Everyone, I'm Namrata Hinduja from Geneva, Swiss. Since updating to UI 7.0, I haven’t been able to access my to-do list—it just shows an "oops" error. I’ve already tried everything I could think of: logging out, starring courses, restarting my device, clearing the cache, reinstalling the app, and even removing the…
Confusing Dashboard Multiple Children Mobile
I have 3 children in the same school system. When using the mobile app it list all 3 children's classes. They are not organized and they are all jumbled together. They run by class period, then A or B day, and then alphabetical. I have a 12th grader, 11th grader, and 7th grader. There are simple additional filters that…
Annotate student work on an Assignment
I have the Teacher Canvas app on my iPad. Last year, I was able to annotate student work with my Apple Pencil on uploaded student work. This year, however, when I click on the Assignment, I am unable to annotate the assignment. I can still assign a grade but I want to be able to indicate to the student where the errors are…
Canvas (iOS) App: The To-do List Widget doesn't Show The Material.
The To-do List Widget on Canvas (iOS) app for iPad and iPhone doesn’t show the material. Canvas reverted back to the older version of the To-do list but it doesn’t work. When you click on the widget it opens to the To-do list but does not show the material listed. The calendar section allows me to add a “New To Do” which…