I accidentally set up a student account instead of a parent account to observe a course. Can anyone help me switch it? I really don't want to have to use a different email to make a new parent account.
@rockhopper (For Free-For Teacher) You don't have to make a new account! All you need to do is ask the teacher to add you to the course as an observer and link your account to your student(s). From there, your student role will be removed, and you'll be able to observe your student(s) at any time.
I hope this helps!
You may have the ability to remove the observer you created - Go to People in course navigation. The click the three dot pull down menu on the line where the created observer appears and from the drop down choose remove from course
If the above doesn't work may need assistance from an admin from your institution (in the case of an institution's canvas instance) or from Instructure if you're using Canvas Free for teacher.
Is there a way to contact Instructure for help?
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