Hello,
Hope your day is going well.
When I run the attendance report, it sends an email; however, I am unable to open the file. It says the page is not working HTTP error 500.
Any assistance is appreciated.
Attendance reports when downloaded and sent to your email have a 6 hour expiration time frame. Is it possible that you downloaded the report but attempted access post the 6 hour window?
A HTTP error 500 usually means a server disconnection of some sort. Likely due to internet connection or limited access to a particular content item. You can try clearing the cookies and cache for the browser you are using. Or try using a totally different browser altogether. Then try downloading the file and immediately open the link sent to your email.
@Lfhender ...
I tried running the attendance report: How do I run Roll Call Attendance reports in a cou... - Instructure Community - 1023 (canvaslms.com). When I ran this in my own sandbox course, I got the report sent to my e-mail almost immediately. The body of the e-mail contained a super long URL filled with numbers and letters. But, I clicked on the link, and it downloaded a *.csv file to my computer which I could open in MS Excel.
If you continue to have difficulties with this, I'd suggest contacting the Canvas Help Desk staff. How do I get help with Canvas as an instructor?
I hope this will be of help to you. Sing out if you have other questions about this.
Does anyone have suggestions for bulk aligning questions at the quiz level, not the item bank level? I don't know much about API keys, but would one of these work for a bulk alignment? We have a school that is preparing for accreditation next year and they must get their quiz questions aligned to outcomes. We know they…
The most recent quizzes and question banks (including renames) are not showing up as options in the Course Import Tool. As I was creating a new quiz in one course (Classic), I went to add the questions from the Question Bank, but what I needed wasn't there. I went back to the other course to make sure everything was…
In the wake of the recent Canvas security incident, many instructors are rethinking how they protect their course materials and ensure continuity for students if the LMS becomes unavailable. A common question we’re hearing is how to effectively back up courses “just in case,” especially with an eye toward re‑distributing…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
