Multiple faculty on Canvas are having issues uploading Files (please see attached screenshots). We've tried the following:
Hi @NanditaDinesh,
I haven't had any reports of an issue like this from faculty or students at my institution, nor have I seen anything posted on the Instructure status page. For errors like this, I would definitely suggest that you contact Canvas support so they can investigate the problem and determine if there is a local system issue or what is going on.
Hope this info helps!
-Chris
When viewing a student submission, "Error while processing or retrieving the document" is shown in Speedgrader. The PDF can be read when downloaded, but this slows grading time down a lot. What can I tell the student to do differently? Is this a known bug?
Does anyone have suggestions for bulk aligning questions at the quiz level, not the item bank level? I don't know much about API keys, but would one of these work for a bulk alignment? We have a school that is preparing for accreditation next year and they must get their quiz questions aligned to outcomes. We know they…
The most recent quizzes and question banks (including renames) are not showing up as options in the Course Import Tool. As I was creating a new quiz in one course (Classic), I went to add the questions from the Question Bank, but what I needed wasn't there. I went back to the other course to make sure everything was…
In the wake of the recent Canvas security incident, many instructors are rethinking how they protect their course materials and ensure continuity for students if the LMS becomes unavailable. A common question we’re hearing is how to effectively back up courses “just in case,” especially with an eye toward re‑distributing…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
