Greetings, has the TutorMe app changed? I am not able to login. Who can I can contact to resolve this issue?
TutorMe is a 3rd party integration (looks to now be called Pear Deck Tutor). If you are having issues logging into that app, then that is likely something you will want to reach out to their support techs about since this is a community forum. You could also put in a support ticket through Canvas on the chance that it is something on Canvas's side of the connection.
Pear Deck Tutor's support email is support@tutor.peardeck.comYou could also check their help page at https://help.tutor.peardeck.com/en
After the cyber attack, some of my embedded images aren't showing up in quizzes. It seems to just be one of my classes, in particular, and the others were fixed on Monday. Anybody know what 3 of my classes were fixed, but the fourth one (Geometry) won't show the images in the quizzes?
Hi everyone, I've got several pages and assignments where I use frames to embed videos and interactive resources. But whenever I go into editing, the formatting in some of them breaks down: the video size shrinks down, or I'm left with an empty blank space. I think I've narrowed down the cause of this issue: Some of these…
The most recent quizzes and question banks (including renames) are not showing up as options in the Course Import Tool. As I was creating a new quiz in one course (Classic), I went to add the questions from the Question Bank, but what I needed wasn't there. I went back to the other course to make sure everything was…
In the wake of the recent Canvas security incident, many instructors are rethinking how they protect their course materials and ensure continuity for students if the LMS becomes unavailable. A common question we’re hearing is how to effectively back up courses “just in case,” especially with an eye toward re‑distributing…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
