Integration Authorization

Question

I  keep getting this message:

"You need to authorize this integration in order to use it.

Please sign in to your Google account and authorize this integration."

I have clicked the authorization button, I do the steps, and it keeps saying authorization failed. I am signed in to my google account.

This is preventing me from accessing the google slides for my course. Help!

Chris · Accepted Answer

Hi @RiameiRuebush,

I'd suggest trying this from an in-private/incognito window.  Google lets users sign into multiple accounts (work, school, personal, etc) at one time, and that really seems to confuse the authorization process on Google's side.  An incognito session is like starting fresh and you'll sign into Canvas then google with only the correct account which hopefully will get you going.

-Chris