Speed Grader preview shows no submission but grading panel shows submitted?

Canvas Speed Grader shows the message "This student does not have a submission" in the preview but then it shows "Submitted:no submission time" in the grading panel. I can go to the assignment and see the student's work but it is not showing up in Speed Grader or the gradebook.

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Chris_Hofer

Hi @elizabethanson ...

What kind of file has been submitted by the student? What is the file extension on the submitted file?

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