Whenever I click to open a google doc in a new window, I see this error attached. I am using Orion browser which I suspect is the issue since Edge works.
Hello @Mehul-J
If it works on Edge but not Orion it's definitely the browser. I'm not familiar with Orion but I'd start with clearing the cache and cookies. Log out of any other Google accounts and try that next. If neither of those work, you may want to check the settings in Orion or speak with your school IT help desk.
@Mehul-J I am not familiar with Orion, but it is possible that it may have a privacy feature, specifically Query Parameter Stripping, enabled, which would prevent Google Drive/Docs links from working. You may need to make the Enhanced Tracking Protection (or whatever Orion calls it) less strict.
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