A parent account is not showing the Observing link to click on to add the pairing code. Did the parent somehow create their account incorrectly? Can I fix as a school administrator?
Hi, if a parent is creating an account, the account creation screen includes a box for the pairing code. So I dont think they can create their account without completing the all the info (they can't create the account without the pairing code). See this Canvas Guide
Do you actually see the Parent's account in Canvas? If you don't see their account in your instance, I suggest they try to create their account again. Although there are Canvas guides (listed below), we created our own guides for our district.
Did the parent create the account in the right domain? (for example, the Find Institution screen says "What's your School's Name" but each of our schools does not have a separate domain (separate URL). We use our District's Name.
I am setting up my courses for this year and I realized that when I opend the mastery-based gradebook, there is no color coding. When I open last years's course that had color-coding last time I opened it in the spring, it no longer has colors. The colors appear in the individual student view, but not in the all class view.
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
I have a student that was in a tag called "ac" and recently moved him to a different tag, "AC." I did ensure the old tag was removed; however on a canvas PAGE he sees both pages the "ac" and "AC" Canvas Pages. I removed the assigned tags to the page and the one tag to the student thinking maybe if I remove and reassign…
