A parent account is not showing the Observing link to click on to add the pairing code. Did the parent somehow create their account incorrectly? Can I fix as a school administrator?
Hi, if a parent is creating an account, the account creation screen includes a box for the pairing code. So I dont think they can create their account without completing the all the info (they can't create the account without the pairing code). See this Canvas Guide
Do you actually see the Parent's account in Canvas? If you don't see their account in your instance, I suggest they try to create their account again. Although there are Canvas guides (listed below), we created our own guides for our district.
Did the parent create the account in the right domain? (for example, the Find Institution screen says "What's your School's Name" but each of our schools does not have a separate domain (separate URL). We use our District's Name.
Hello, we are new to Canvas this school year and have encountered a roadblock. I’m curious whether any other K–12 schools here are experiencing the same issue or have found a solution. We have several high school teachers who use total points with weight and adjust their weights midyear. Our courses are set up as a single…
I'm not sure that this is the right place to post about this, but I was wondering if anyone has a fix for how the scroll bar for the entire page covers the scroll bar for just a document viewed in Canvas. The scroll bar for a document will stay visible until one attempts to interact with it, at which point the bar for the…
Hi There, We are in the process of transitioning to Canvas this year and were wanting to connect with any other MYP schools to see how you setup Assignment and grading under your modules. Or you could guide us to any resources you may have.
After using Canvas for a while, I picked up a small habit that’s saved me some last-minute stress with written submissions. Even when drafts are original, longer explanations and summaries tend to reuse common phrasing, especially in research-heavy assignments. Before submitting, I usually do a quick cleanup pass to reduce…
In the "How do I use the Learning Mastery Gradebook" page, under "Student scores" (https://community.instructure.com/en/kb/articles/660932-how-do-i-use-the-learning-mastery-gradebook-to-view-outcome-results-in-a-course#view-student-scores), the displayed gradebook shows a little colorful square and also points for each…
