Prerequisite completed but student can't advance unlock the following module

I've searched the forums but I can't find the solution to this problem. I have a student who has met the module's prerequisite (a discussion board which I did grade for him) but the next module is still locked. Other students are able to proceed. I had him check this in different browsers thinking it might be a cookie/cache issue on his end. Any suggestions?

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mzimmerman

Hi @bernd_becker

The first thing I would do is look at the "View Progress" page ( https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-use-modules-to-view-the-progress-of-students-in-a/ta-p/973 ) to confirm that there are not other prerequisites that the student is missing.

ewood

I've been having this problem since 2021, particularly when students are using the app (we are a 1:1 iPad school). I have not received a solution, but it seems to be a known problem... hopefully your post will help trigger a fix!

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