When I click to open a pdf on the canvas app (on samsung tablet and phone) it just shows a white screen, not even a loading circle. It was working fine yesterday so I'm not sure what changed
Hi @CeraH! Have you already put in a ticket with Canvas support? This is something they would be able to troubleshoot with you.
Have you gotten a fix yet? I’m having the same issue and was denied help by canvas and Samsung. Any help would be amazing.
I'm having the same problem and it just happen. Still working with support on this. Very frustrating because I've never had a issue for years and I'm constantly on the go. I do the majority of my work on my phone. Any solution or feedback would be greatly appreciated
@Justinpeters85 @KimberlyWatts @KIMBERLEEHARRIS I'm sorry for the not so great reply but apparently this is just affecting Samsung products. After a lot of back and forth with canvas they final came to the conclusion they messed up the last update to the app. They told my school this should be fixed with the next update but didn't give an exact date or when this might happen. So essentially we just have to wait which is really annoying.
Hi There, We are in the process of transitioning to Canvas this year and were wanting to connect with any other MYP schools to see how you setup Assignment and grading under your modules. Or you could guide us to any resources you may have.
After using Canvas for a while, I picked up a small habit that’s saved me some last-minute stress with written submissions. Even when drafts are original, longer explanations and summaries tend to reuse common phrasing, especially in research-heavy assignments. Before submitting, I usually do a quick cleanup pass to reduce…
In the "How do I use the Learning Mastery Gradebook" page, under "Student scores" (https://community.instructure.com/en/kb/articles/660932-how-do-i-use-the-learning-mastery-gradebook-to-view-outcome-results-in-a-course#view-student-scores), the displayed gradebook shows a little colorful square and also points for each…
In Classic Quizzes, it is possible to display question-level feedback to students without manually grading an essay question on a quiz. Can this be enabled in New Quizzes? Use Case: This feature is vital for practice quizzes that include essay questions along with other question types. We mix essay questions with other…
Our "Outcomes" has not been working for about 6 months. Teachers can't build and attach Outcomes to new quizzes. Canvas said it was a rollover issue. Canvas won't fix it unless we pay them $2000 to "re-train" us for 10 hours. Has anyone had this problem and did it get fixed?
