Klassroom/Teachaway Platform- missing auto saved draft when I log in from a different laptop!! HELP!

I had my Your Say submission done- wen to edit it when I got to school this morning (now on a Chromebook and it's GONE! I had looked at it at home 30 minutes prior on my Mac book at home. WHERE CAN I RECOVER THAT 300+ WORD SUBMISSION??????

There were no guides when I looked. I am a student enrolled in the teacher prep program. I have logged off and back onto the platform from my school chrome book.

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Chris_Hofer

@HollySchneider ...

I am sorry to read about your assignment. I am not sure if you'll be able to get it back or not. There are two things I would recommend to do as soon as possible:

Let your instructor know of the situation. You can contact your instructor directly in Canvas by following the steps in: How do I get help with Canvas as a student?.
Contact the Canvas Help Desk staff to see if there is anything they can see on their end with regards to the assignment. I'm not sure if they would be able to retrieve anything about the assignment or not, but it's worth a try. You can use the same link I provided in the first bullet point to contact the Help Desk staff.

Hopefully you'll be able to get some help soon and ultimately find your work. Good luck as you have these conversations!

HollySchneider

Still no word from the help desk from going on 12 hours. Other than they got it and a ticket was created. I am liking this platform less and less. Yesterday I had a Buncee link to submit an assignment and I had to create a separate word doc to be able to upload something, o/w could not submit! Absurd. Then this today? I am weeping on my keyboard!

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