We have faculty who have completed the little star guide features for Canvas. How do you get it to disappear when they have done it? It keeps reappearing for her.
Hi @AVPOO,
Happy to offer some help! According to this documentation, once the tour is complete or is dismissed (hitting the x on the top right) it should no longer pop up. Something that could impact this is how often you are clearing your browser's cache and cookies.
If the issue persists, I would suggest opening a ticket with our support team for further guidance. Our Support Team is trained in technical troubleshooting and has access to back-end resources and processes. Furthermore, if it is a bug in Canvas that is causing the issue you are seeing, our Support Team will be able to effectively troubleshoot and escalate to our engineering team. Let us know if this helps or if you have any outstanding questions!
This has been going on for 3 semesters now…apparently it's a bug in the system, but I'd love to know when it will be fixed. After I enter a grade in Speed Grader, I look back onto Gradebook and some students' grades simply show the assignment icon. If I right-click on it, the actual points appear, but then disappear after…
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
This is my first time using the new discussion "checkpoints". I'm hoping the multiple due dates are effective, but using the "checkpoints" does seem to create other problems: They only allow for ONE "reply to topic". The way I use discussions in some of my classes is to allow for students to ask MULTIPLE questions per…
I tried the Quick Reassess feature today. Once I approved the questions and created the assessment it went to the tracker for Block 1. But I can't find the new assessment in my assessments to add to Blocks 2 & 4. If I have to recreate for each class, they won't have the same questions. I also cannot find the option to…
