Safari - no longer shows Quizzes and some other elements for students or teachers

Question

Multiple computers - iMacs, MacBook, Mac Pro - as of this week many functions in Canvas have stopped working. Clicking on item like Quizzes, Files, shows a blank screen. Different versions of Safari in multiple macOS versions from Catalina to Ventura. All became affected this week.

Please do not recommend Chrome as a fix. There are too many privacy issues. iPhones, iPads, and Macs are dominant in our environment, all use Safari only.

Kristin Lundstrum · Accepted Answer

Hi @GlennWorkman - Have you opened a ticket with Canvas Support? It sounds like something notable is happening, and if the change happened recently, it is important to have Support take a direct look. If other schools have reported this too, they can link the cases as the engineers identify the issue and address it. How do I contact Canvas Support?