Students and faculty are unable to subscribe to a discussion, even though they have updated their notification settings and they are not required to post first.
The option to subscribe is "greyed" out.
Thank you @KimberlyStockin for including that screenshot. I was able to replicate your problem with some specific steps:
When these three things were true, a student user is unable to subscribe to the discussion. An instructor user still can, however.
I realize the first item in my list is contrary to what you reported, but when I changed the discussion so post first was turned off (and left the until date in the past), the student user could subscribe. I even tried changing the course dates so it ended prior to today and concluding the course. In all attempts, the discussions are still subscribable. Finally, I turned off notifications for the course but the subscribe button was no longer grey.
I can think of two options now. One is whether there are user permissions and course settings that are not the same between the instance of Canvas I'm using and yours, and there are lots of options. The other is to contact the Canvas help desk via the Help menu in your Canvas instance. That will get it to the tech support team. It would be great if their vigilance extended to the Canvas Question Forum, alas it does not.
I'm going to mark this reply as a solution. I realize it does not solve your problem, but our colleagues who have a similar critique will also find the best way to pass on the feedback.
Hi, we have noticed some changes in the way Canva docs or files are able to be embedded live. Canva is integrated via LTI 1.3 in our Canvas Has Canvas recently changed how it handles unauthenticated external iframe embeds, specifically for tools like Canva? Are public Canva embed iframes (canva.com/design/.../view?embed)…
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
Hi There, We are in the process of transitioning to Canvas this year and were wanting to connect with any other MYP schools to see how you setup Assignment and grading under your modules. Or you could guide us to any resources you may have.
