How to get rid of extra space under Kaltura embed with transcripts

ElizabethMcGraw

Hello,

We have several Kaltura videos posted on a single Canvas page. They use the transcripts feature in Kaltura.

I am adding other elements below the Kaltura videos, but there's a largeish white space after the videos.

I found this note saying that this was a known issue on April 15, 2022:

 https://extensionhelpcenter.ucsd.edu/hc/en-us/articles/360040318332-Canvas-and-Kaltura-Known-Issues#excess-space

I'm wondering if any progress has been made on this issue since then- have they found a solution other than "don't use the transcripts"? That is not an option for us.

I'm going to check with Kaltura as well, but any workarounds that allow the use of the transcript would be appreciated.

thanks,

Elizabeth

 

Chris

Hi @ElizabethMcGraw,

This would be something to discuss with your university Kaltura administrator(s), which would probably be in the IT or Digital Education departments.  There are Kaltura settings which define the size allocated for the Kaltura player, and sounds like those need to be adjusted to eliminate the white space.  Now as a note, if you collapse the transcript widget (if that's allowed for you), the space it occupied previously will become whitespace, and there is nothing you can do about that.  I'm both a Canvas and a Kaltura admin for my institution, so I'm pretty versed in this issue.

I hope this helps a bit, but feel free to reach back out here if you have more questions!

-Chris