It’s been two days and app still crashes while trying to load. Need help solving this issue.
Hello @HectorAparicio
Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with your app crashing. Are you using an Android or iOS - we recommend clearing the cache:
https://community.canvaslms.com/t5/Canvas-Student-iOS-Guide/What-Student-app-options-can-I-manage-from-my-iOS-device/ta-p/1915
or https://community.canvaslms.com/t5/Canvas-Parent-Android-Guide/How-do-I-clear-my-cache-in-the-Parent-app-on-my-Android-device/ta-p/508224
If that still causes it to crash, we recommend deleting it completely and re-downloading it.
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