Students in the course but not in the grade book

Question

I have two students who are listed in my my People link and are assigned the correct course section and have submitted assignments and I've scored the assignments.  BUT when I go to the grade book, their names are not showing up.  Any idea what is happening here and what I can do about it????

Chris_Hofer · Accepted Answer

Hi there, @vcarmer ...

Might you have a filter applied to your Gradebook that is only showing you students in a specific section and not your entire course?

* If you are using the current Gradebook view, check if you have any filters applied, and then check to see if you have a drop-down list in the upper right-hand corner of your Gradebook that allows you to select different views of students.  Here's a Guide on that: How do I filter columns and rows in the Gradebook? - Instructure Community (canvaslms.com).
* If you are using the enhanced Gradebook view, there are some additional Guides for that:* How do I use Enhanced Gradebook Filters? - Instructure Community (canvaslms.com)
* How do I create a filter in Enhanced Gradebook Fil... - Instructure Community (canvaslms.com)
* How do I edit a filter in Enhanced Gradebook Filte... - Instructure Community (canvaslms.com)

Hopefully these Guides will help, and you'll be able to see your students in your Gradebook again.  Keep us posted here in the Community...thanks!

Chris · Accepted Answer

Hi @vcarmer,

It’s been a while since we’ve heard from you. We hope you are doing well and that you’ve found an answer to your question!

I would recommend contacting Canvas support in an instance like this so they can look at your course directly and see what is going on.  Community members are mostly Canvas users and school/institution administrators who can't see your exact course or account details, so we're unable to provide a ton of help in a situation like this.

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