Home page - left click menus & student view not working?

eileen_m_field

Hello lovely Canvas Comrades!
Bizarrely the left click menus in modules on my home page have disappeared. (Those three dots on the end of each item in a module?) and at the same time the Student View button keeps defaulting to a "Whoops no page here" ?

Any suggestions? Have I inadvertently turned something off?
Eileen x

Chris_Hofer

Hello there, @eileen_m_field ...

That certainly seems like unexpected behavior in Canvas.  Have you tried:

• making sure that you are using an up-to-date browser?  Google Chrome and Mozilla Firefox are good choices.
  • What are the browser and computer requirements for Instructure products? (this Guide also can tell you if your browser is compatible with Canvas)
  • Google Chrome Web Browser
  • Download Firefox Browser — Fast, Private & Free — from Mozilla
• clearing your browser's history/cache files.  Once you do that, exit out of your browser completely, re-start your browser, and then log back in to Canvas to see if anything has changed.
  • How do I clear my browser cache on a Mac?
  • How do I clear my browser cache on a PC?

Beyond those suggestions, you may need to reach out to Canvas Support to report this as an issue.  You'll get a ticket created, and then you'll be updated if and when the issue has been resolved.  How do I contact Canvas Support?

Please come back to this topic to provide an update once you've found a solution so that we know this has been resolved.  Thanks much!