Canvas showing blank screen on laptop, but not on any other device

unknown

I have had a Lenovo Yoga 11e Chromebook for a year now and Canvas has always worked perfectly fine on it. Randomly, Canvas began to only show a blank screen and not load at all on my laptop, no matter what settings I try to fix, including clearing cookies, etc. I can click the icons on the side, but it will just take me to another blank screen. Please help!!

Screenshot 2022-09-14 at 11.15.42 AM.png

mzimmerman

Hi @sarahmitchelll 

Make sure that you are using the most up-to-date version of Chrome, version 103 or later.  See https://community.canvaslms.com/t5/Canvas-Basics-Guide/What-are-the-browser-and-computer-requirements-for-Instructure/ta-p/66