i’ve been trying to log into my canvas account in my laptop but for some reason my password won’t work. i’ve tried to reset my password but i haven’t received the email at all. I’m logged into the app on my phone so i know the email is correct.
Hi @NayanaFernandes ,
If you are still having that issue, you may want to clear the cookies/cache from your browser, try an incognito browser window, or a different browser. You may also need to reach out to your institutions IT department to help with troubleshooting login information, if they are the ones managing it.
Hi @NayanaFernandes -
Here are some helpful resources about browsers as well:
What are the browser and computer requirements for Instructure products?
How do I clear my browser cache on a Mac?
How do I clear my browser cache on a PC?
I am trying to download a single submission that has been annotated by a grader using the API. Does anyone know how to do this? I am using Python using the canvasapi and requests libraries to query the preview_url in the submission attachments. import requests from urllib.parse import urljoin preview_url =…
Is there a trick to importing a rubric when using the Canvas rubric template? I download the csv file and fill in the Canvas Rubric template from the Enhanced Grading feature and nothing happens when I try to upload it. It only shows the file name, but not it's size. Yes, it is still a CSV. I've tried removing all symbols…
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
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We are all familiar with the standard Course Calendar, where assignment due dates are automatically added. However, at my institution, we structure our assignments as Challenges that develop over a period of time, rather than just a single deadline. Currently, the calendar only highlights the "end point." It would be a…
