i’ve been trying to log into my canvas account in my laptop but for some reason my password won’t work. i’ve tried to reset my password but i haven’t received the email at all. I’m logged into the app on my phone so i know the email is correct.
Hi @NayanaFernandes ,
If you are still having that issue, you may want to clear the cookies/cache from your browser, try an incognito browser window, or a different browser. You may also need to reach out to your institutions IT department to help with troubleshooting login information, if they are the ones managing it.
Hi @NayanaFernandes -
Here are some helpful resources about browsers as well:
What are the browser and computer requirements for Instructure products?
How do I clear my browser cache on a Mac?
How do I clear my browser cache on a PC?
Hi, we have noticed some changes in the way Canva docs or files are able to be embedded live. Canva is integrated via LTI 1.3 in our Canvas Has Canvas recently changed how it handles unauthenticated external iframe embeds, specifically for tools like Canva? Are public Canva embed iframes (canva.com/design/.../view?embed)…
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
Hi There, We are in the process of transitioning to Canvas this year and were wanting to connect with any other MYP schools to see how you setup Assignment and grading under your modules. Or you could guide us to any resources you may have.
