I have cross sectioned two classes. One is syncing with powerschool and the other isn't syncing with powerschool. All assignments and point values are the same.
Hello @JenniferYeager
Thanks for posting this in the global Canvas Community. I apologize that no one has responded to this yet. I am not sure if you have resolved this already, but I wanted to respond back to you on this.
From what I understand, cross-listing sections in Canvas should not impact the sync in anyway. Each section should have it's own unique SIS ID, which is used to passback grades. This issue would usually stem from something occuring with the data sync that takes place, or even the configuration of the assignments. Each sis integration is a little bit different and will have certain requirements to properly sync to powerschool correctly. Further troubleshooting might be required to resolve the sync issue, if you are still seeing it. You should be able to contact your school's Canvas administrator to have them take a look at the issue and troubleshoot further. You can also try to contact canvas support to see if they can have their team look at the course and the sync data that is being sent over to Powerschool.
If you have the ability, you could try to run a "Remaster sync" in the course's grade sync area. This will attempt to resync and reconnect the course with Powerschool. If it detects an issue during the sync, it will list an error that Canvas support can usually cross reference.
In some case you might need to contact Powerschool to have them look into it further.
Hopefully this helps!
-Colton
Hello, I am a member of the Canvas LMS user support staff at my institution. I am looking for advice on long-term data retention for completed courses. In Blackboard, there is an "Archive" feature that creates a single package containing the entire course content along with all student records, including grades and their…
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
We are all familiar with the standard Course Calendar, where assignment due dates are automatically added. However, at my institution, we structure our assignments as Challenges that develop over a period of time, rather than just a single deadline. Currently, the calendar only highlights the "end point." It would be a…
The current placement of the "Submit" button creates a "slip" in user behavior where habit-clicking "Next" leads to an accidental final submission. I think Canvas could easily fix this by: Moving the Submit button away from the navigation buttons (maybe above the question instead of below it) and/or Adding a "Confirm…
