API Timeout

jared_flaherty

Hi-

I'm using the GET /v1/courses/{course_id}/assignments API on a course and it times out with a 504 Response Code.

I can run the same API call on many other courses without issue.

There are only 8 graded discussions in the course. No quizzes, no assignment assignments, etc.

Any ideas on what could be causing the timeout?

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unknown

Hi @jared_flaherty ,

That is a conundrum. May I ask, does it timeout 100% of the time or only on occasion?

If it is something that works on all other courses, and fails 100% of the time, then I would suggest this is something that Canvas Support would need to investigate for you.

I am wondering if you have had a chance to go through any of the troubleshooting steps on https://community.canvaslms.com/docs/DOC-14390-canvas-apis-getting-started-the-practical-ins-and-outs-gotchas-tips-and-t…

Specifically, I would be curious if you get the same error in the Canvas Live API (it never hurts to check). There is also some good guidance on things you can collect to give Canvas Support the info they need to troubleshoot the issue further.

From what you have told me, it feels like there might be a bug at play, but never hurts to be thorough and check these few things first to understand the symptoms more.

Hope that helps and look forward to hearing from you.

Stuart

unknown

@James ‌ my good man I positively BOW to your skills and diagnosis on that one.

*sits back jaw-dropped*

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