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Collaborate with the Community to ask questions and get helpful answers on a variety of SIS-related topics.
We recently noticed that when an assignment is worth 17.5 points, it isn't transferring from Canvas into Infinite Campus that way. The assignment comes through as worth 17 points; therefore, it inflates students' scores when a 17.5 score is awarded. I have attached a screenshot of what it looks like coming into Infinite…
When certain properties of a class change in our SIS/Clever, the class is removed in Canvas by our sync and unpublished empty classes are put in their place. When this happens we lose all grade/assignment info for the class. Is there any documentation on how to recover classes in this situation and ways to prevent it from…
Dear PS Support, Could I ask if we can adjust the way that Day shows in Canvas? The Day information is syncing from PowerSchool. But if Canvas show the name of Day Information instead of ID of Day Information. Is it possible?
Is it possible to set up an SIS passback (PowerSchool specifically) for the "Total" column in the gradebook, the grade for the whole course? Or is it only possible to passback graded events (assignments, quizzes, discussions)? If it is possible, does using override grades make a difference?
Hi Everyone, What are the benefits of using SIS imports to create courses and do enrollment versus a SIS integration? We are in the beginning stages of merging two instances of Canvas. At one location, they use SONIS as this SIS and have it integrated with Canvas. At the other location, we use SONIS as well, but we have…
I am trying to sync an assignment from Canvas to PowerSchool. However, the assignment will not sync, and I am receiving an error message stating that the assignment was not found. Does anyone know how to resolve this other than manually entering the grades?
Hi, We have the SIS Integration with Aspire set up, and it generally works very well. I have one student who does not sync no matter what I do. This has happened since the start of the year, and teachers end up hand keying his grades to Aspire, and we need to add him manually to his courses every term. I've verified that…
When my grades sync to PowerSchool the Missing Icon is appearing and it should not be there. How do I get this to stop? I am a teacher who has several Canvas Courses syncing to PowerSchool and I thought I fixed the issue in the settings in Canvas, but it is occurring once again this marking period.
As an Admin, how do I download grades for ALL of my teachers courses to see if they are up to date on their grades?
I have a CANVAS assignment that will not upload to IC. Sync is checked and I have Synced several times this morning with no results. The assignment is called Battle of the Tragic Heros.
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
Live Webinar The Future of Video Search in Canvas: How AI Is Changing the Way Students Learn March 25, 2026 | 9 AM MT / 11 AM ET Video is no longer just something students watch—it’s how they study, review, and prepare. Join experts from Instructure and Panopto to explore how institutions are transforming video in Canvas…
Rethinking K–12 science learning? Join NORC at the University of Chicago and Instructure on Tuesday, April 7, 2026 at 9 AM MT for a live webinar. Learn how intentional use of technology can boost engagement, equity, and instructional impact—without overburdening your resources. Register now for this research-backed,…
The Instructure Community Developers Group is gathering to meet some fellow developers of Canvas customizations and external tool integrations. Discuss projects you're working on, success stories of past projects, and things you may be struggling with. Request to join the Instructure Community Developers Google Group to…
Discover how New Quizzes gives you more powerful tools to assess student learning while actually saving you time. This session focuses on faculty-favorite features, including AI-powered question creation and enhanced support and settings. We’ll demonstrate how to provide more flexible accommodations and use richer data to…
Unlocking the Power of Custom Created ProductsEvery district has unique needs that go beyond the standard catalog. Join us to explore the versatility of Custom Created Products and how to leverage this feature to capture the full scope of your district's educational tools. Whether you are tracking non-digital resources or…
Join Us for Carolinas Canvas Connect 2026 at UNC-Chapel Hill! Hi Everyone! Are you ready to connect with fellow educators and tech leaders in the Carolinas? We are thrilled to invite you to Carolinas Canvas Connect, an immersive one-day event dedicated to exploring the future of Higher Education and the latest innovations…