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Collaborate with the Community to ask questions and get helpful answers on a variety of SIS-related topics.
We recently noticed that when an assignment is worth 17.5 points, it isn't transferring from Canvas into Infinite Campus that way. The assignment comes through as worth 17 points; therefore, it inflates students' scores when a 17.5 score is awarded. I have attached a screenshot of what it looks like coming into Infinite…
When certain properties of a class change in our SIS/Clever, the class is removed in Canvas by our sync and unpublished empty classes are put in their place. When this happens we lose all grade/assignment info for the class. Is there any documentation on how to recover classes in this situation and ways to prevent it from…
Dear PS Support, Could I ask if we can adjust the way that Day shows in Canvas? The Day information is syncing from PowerSchool. But if Canvas show the name of Day Information instead of ID of Day Information. Is it possible?
Is it possible to set up an SIS passback (PowerSchool specifically) for the "Total" column in the gradebook, the grade for the whole course? Or is it only possible to passback graded events (assignments, quizzes, discussions)? If it is possible, does using override grades make a difference?
Hi Everyone, What are the benefits of using SIS imports to create courses and do enrollment versus a SIS integration? We are in the beginning stages of merging two instances of Canvas. At one location, they use SONIS as this SIS and have it integrated with Canvas. At the other location, we use SONIS as well, but we have…
I am trying to sync an assignment from Canvas to PowerSchool. However, the assignment will not sync, and I am receiving an error message stating that the assignment was not found. Does anyone know how to resolve this other than manually entering the grades?
Hi, We have the SIS Integration with Aspire set up, and it generally works very well. I have one student who does not sync no matter what I do. This has happened since the start of the year, and teachers end up hand keying his grades to Aspire, and we need to add him manually to his courses every term. I've verified that…
When my grades sync to PowerSchool the Missing Icon is appearing and it should not be there. How do I get this to stop? I am a teacher who has several Canvas Courses syncing to PowerSchool and I thought I fixed the issue in the settings in Canvas, but it is occurring once again this marking period.
As an Admin, how do I download grades for ALL of my teachers courses to see if they are up to date on their grades?
I have a CANVAS assignment that will not upload to IC. Sync is checked and I have Synced several times this morning with no results. The assignment is called Battle of the Tragic Heros.
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
In this session, we’ll provide updates on how AI features, as well as advanced analytics, interactive video, and engagement tools, are mapped across a simplified, tiered Canvas structure. We’ll also preview the shift to more modern, connected workflows within the Canvas experience itself, and share exciting advancements in…
Accessibility and preparing for upcoming deadlines is generating a LOT of conversation on campuses and districts across the nation. Join us for this special session of Canvas Klatch where the discussion will revolve around accessibility. Come with your questions, share your successes, or just share your curiosity. As a K12…
Sustainable innovation, regulatory expectations, and the learner experience Higher education providers are facing two major challenges. The first is sustainable innovation. In a more financially volatile, resource-constrained environment, institutions are under growing pressure to continue innovating with this…
Live Webinar Beyond Detection: Cultivating Academic Integrity in the GenAI Era Date: April 22, 2026 Time: 9 AM MT / 11 AM ET How does your institution handle the ethics of assessment in 2026? Join Dr. David Rettinger and Justin Depuydt for a webinar on building a "Tech Stack of Excellence." We’ll explore how to leverage…
Join us for a live look at how charter and independent schools are modernizing diploma management with Parchment. We will explore digital and print diploma workflows, including direct-to-student shipping for virtual and distributed schools, and include a live product demo. Graduation is a milestone moment. Delivering…
The keynotes and sessions in Spokane may be over, but the conversation is just getting started. Join us for the InstructureCon25 Encore Series—a book club for the Instructure Community that brings the voices of featured speakers into your everyday learning. One book at a time, we’ll read, reflect, and keep the…
We’re excited to introduce a new quarterly Implementation Webinar series designed to support Canvas Administrators during setup, rollout, and early adoption. These sessions are built to help you better understand admin functionality, available training resources, and how to get the most value from your On-Demand Training…