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Collaborate with the Community to ask questions and get helpful answers on a variety of Mastery Connect topics.
I have one user getting suspended randomly. Why would that happen?
My teachers are telling me that when they try to create a tracker, it is pulling from last year's roster of students. How do we fix that? I am new to this job and do not have any direction on how to deal with this program. Thank you!
I know how to adjust the settings to allow my students to review their answers and even see the correct answers after an assessment, but this only works if there are multiple-choice questions. When the questions allow them to type their response (for example, the number 7 - if they worked a math problem) or completed a…
Dear Mastery Connect, It's time to ask my annual question, can you or why can't you bulk create trackers? If I have 27 sections working off the same map, I should be able to check box all sections that apply. This is ridiculous! And the icing on the cake is that I have multiple classes named the same thing. So I might and…
I have a split class (one Chinese dual-immersion class and one general ed class). I teach them for two subjects. I would really like to create a tracker where I can have all of them in the same tracker. Unfortunately, on Skyward, I have to have them as separate classes. When I go to add a tracker, they are showing as…
Where did the "export scores" go?
I have created the trackers and assigned the test but it does not show up on the students screen.... it says "you do not have any assessments yet"
We have teachers at a specific school who are setting up their trackers for the new school year. When they try to add students, the option to Import students from SIS is not available. This option is available at the other schools in our division. What could be the issue? Any suggestions?
How do I update my Mastery Connect Profile? When I go to Mastery Connect from the Global Navigation menu and click Home, it does not give me the options of updating my role, grade, and subjects I am certified to teach.
I uploaded an assessment and am trying to figure out how to make it have only 4 answer choices on the multiple choice instead of 5. When I go to make the key, it gives me 5 choices (a-e) and my assessment only has 4 choices (a-d). How can I fix this?