I have one user getting suspended randomly. Why would that happen?
This can happen if the user is not syncing correctly with your SIS. If this is a user who does not have any sections/enrollment, they will not sync but may be trying to sync if they have an old SIS ID associated with their name. Please reach out to support and they will be able to check the account and the SIS ID.
I would love to know the answer to this. It happens frequently with multiple users on my end.
Hello Mastery Connect world! Student A has the ability to log in on their chromebook, then send Student B the same code who logs in as Student A as the same time. Student A keeps refreshing their test while Student B completes the test on their chromebook. When it's completed, Student A submits the test. Is there a way to…
Our district which serves over 40,000 students has committed to using Mastery Connect for our District wide Interim Assessments. We would love for Mastery Connect to add a feature for teachers to use a clickable rubric to grade writing assessments. This would help to make our grading more efficient and accurate which will…
I have a student (Jamal Weldon) in my block 2 who cannot access the Checkpoint Assessment test code. The testing window is still open. Please advise
Is there a simpler way for Special Education teachers to track student progress on benchmarks for multiple grade levels in ELA and Math for their caseload? Creating my own trackers for each grade level and subject, with a few students in each, and being a collaborator is not an efficient or effective way to view the data.…
While taking the Final MVPA, I had four students whose answers did not save. They have logged back in and there were no answers present. They had finished 24 questions on the 6th grade ELA MVPA.
