Best Practices in removing users

Question

Hello,

We populate our Canvas via Banner SIS connections,  Loading is going great, but we want to develop a policy on removal -

I searched the community - are there any best practices for managing students and faculty accounts?

Challenges:

Faculty need access back like 4 years (due to courses being offered every other year etc..)

Students and adminstrators may need access to past courses for grade appeals etc.. (4 years or so).

How are people removing users from Canvas including:

Process

What rules of data retention are being used?

What data retention impacts does removal produce?

Thanks for any insights on best practices.. I did search the community for some guidance but only found single user information, not large scale process and policy..

Terri

Director, Distance Learning

Chris · Accepted Answer

Hi @DrTerriC,

We keep courses for 7 years, as which point a script notifies the teachers via email ahead of time deletes the courses (and therefore the enrollments as well).  Until that point, students and teachers have read-only access to courses after the end of the official term the course was offered in.  Our Learning Management System Course Retention Policy | University of Michigan-Dearborn page has a bit more info on this.

-Chris