Subaccounts?

ShimonLCSW

Hi, I've been using Canvas FFT for awhile now. I just noticed that my courses have subaccounts called NorAm. I only discovered this because when I clicked to create a new course, I was given the option of which account to associate it with, Manually-Created Courses or NorAm. I'm not sure which to select. For my courses that already exist, when I try to change the subaccount by clicking NorAm, I get Access Denied. I've searched and searched and I cannot find anything about this issue except someone else who has the same problem, but no solution.

NoahBoswell

Hey @ShimonLCSW ,

Sub-accounts are only accessible to admins of the free for teacher instance. You cannot change the sub-account after course creation unless you have admin access. It doesn't matter which sub-account your course is associated with, as long as it's associated with the same URL and user account.