Falling SSL handshake when calling Canvas API

curtisvo

Hello,

We use PeopleSoft and developed an integration for retrieving grades from the Canvas API. It was working fine in dev and production but has since broken. The SSL handshake is failing according to this stack trace from the server :

Apparently this can happen if the required certificates are missing, can anyone tell us where to get the certificates from ?
The SIS team says these certificates have been installed on the server and it still seems to not be working :

When we call the API from the command line using curl it does work but not within PeopleSoft.

Thanks in advance for any help !
Curtis

zwen

Hello,

We resolved a similar issue with the help of Oracle Support. Specifically, we updated the IntegrationGateway.properties file by uncommenting the ig.UseDomainName.ExternalOperationNames setting and setting it to:

ig.UseDomainName.ExternalOperationNames=your_service_op.v1

The discussion below has more info:

Access Canvas LMS Rest API from PeopleSoft Integration Broker - Instructure Community

Hope this helps.

Regards,
Ziyan