CD2 Download Issues today, anyone else?

Question

We're running into issues downloading our files today, is anyone else experiencing issues? We're not getting error messages, but nothing is downloading. We've tried to manually download one table, grading_periods, which should take a few seconds and we just get query job still in status: running

jsimon3 · Answer

`request. ---> System.Net.WebException: The remote name could not be resolved: 'data-access-platform-output-prod-iad.s3.amazonaws.com'`
-- I feel sad again
-- I thought most of the issues were settled but I found a new error, not related to the hour timeout on token....

blenihan · Answer

We are getting timeouts for CD2. I thought something was wrong with our scripts, but we cannot download any of our tables.  The table list query seems to be working fine.

We keep having issues with CD 2 and have not successfully transitioned. Over the weekend we got an e-mail that Instructure is planning on turning off our CD 1 on the 1st of December. They did have a mechanism to ask for an extension, which I guess we will do.

marco_divittori · Answer

I'm also running into issues yet Canvas Data 2 status currently listed as "Operational" on status page.

https://status.instructure.com/