SIS Import successful but records are showing in Canvas

LouieLarin

Good Day!

Uploaded parent courses to Canvas using SIS. 

SIS have completed successfully but parent courses is not appearing in the account.

How do we check in Canvas why the account is not appearing?

Already checked  SIS Import result and it is not included in the rejected / warning processing. 

 

Thanks,
Louie

KristenLuke

Hello @LouieLarin , 

Thank you for contacting the Instructure Community for assistance with a SIS upload. When you say you uploaded parent courses, can you elaborate a little for us? Are they templates or perhaps, Blueprint courses ? Did you use the courses.csv format per our documentation ? SIS Import Format Documentation - Canvas LMS REST API Documentation . Did you try entering  searching for the courses in the course search function under "courses" at the account level? Are you able to locate any of the courses there? Lastly, under account, admin reports, you can download a provisioning report with all of your instance's courses. Do you see any of them there ? 

You also mentioned, "how do we check in Canvas why the account is not appearing?". I am a little confused, and perhaps you can provide some additional information so we can better understand the issue with the account. 

I hope this helps ! Again, thank you for reaching out to the Instructure Community.