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Collaborate with the Community to ask questions and get helpful answers on a variety of Mastery Connect topics.
My trackers are set up by class period. I have a student that has been moved from the 3rd period to 6th period. The trackers are linked to our LMS (synergy). I have clicked on update for both trackers but the student has not moved. The LMS has him in the correct periods. Thank you in advance.
Asking this question again because it has not been addressed in previous forums. In the settings for an assessment, an option for multiple attempts exists. However, it does not work. We have tried to delete the students score and reopen the assessment. It does not work. Why does the option exist if the feature does not…
Is there a way to access a report showing how long a student spent on an assessment in Mastery Connect?
I created all the trackers for my teachers at the beginning of the school year. However, when the reports from the benchmarks come back the classes are indistinguishable as they are all titled with my name. Is there a way to change the owner of the tracker or to change the titles of the files to reflect the teacher name?…
Is there a report that will give our school percentiles based on the current district benchmark our students completed? We need this due to placing student in our RTI process
I've got a student who accesses MC through Clever, but another student's info comes up. I think this is an issue for support to look at, but I can't find where to submit a specific student case here. I've checked the data on both students and it is correct on the Clever side. Recommendations?
Student Chromebook (Dell 3100 2-in-1 touchscreen) repeatedly gets stuck in MC student and is unable to navigate out of the app, power off, or force quit. We tried swapping devices and same issue persists. The only thing i've found to get out of the app is pulling the battery and reconnecting it. This has happened to a…
How do you create a classroom test with separate subparts? I know the benchmarks are created this way, but I am unable to create an exam for my classroom with separate subparts.
My students took a county-made and controlled Benchmark. When they finished, I could see the scores and the class average for each of 3 blocks. Today, I can't see anything from my 1st block. The other two are fine. Any ideas? The Benchmark is not even showing up under the Assessments for that class, but it is for the other…