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Hello, I was attempting to change a student to another section. I removed from the section and then added to the new section. I submitted okay, but read something about deactivating user. So when I saw that I hit reactivate user which something came up and said restored. I did not intentionally hit deactivate user. Now I…
An Instructor recently requested that I, as the Canvas Admin, delete a Group Set that a Student in the course created. The Instructor was unable to do that nor was I. There is no option of using the kabob (three vertical dots) for this specific Group Set although another Group Set has this option. The Student (nor other…
In the rich text editor for a Canvas page, if I create a link to a YouTube link to using the rich text editor, it displays like a link with no thumbnail. Good. But if I do this in the HTML editory, a thumbnail displays. Looking at the HTML, the reason is that the rich text editor adds `class="inline_disabled"` to the…
Hi, I want to create a question and answer discussion that will appear on every page of my CANVAS course. In every module no matter what section of the module the student clicks on. I want them to be able to ask questions from their classmates about things they don't understand. How do I do this? They do not click on the…
Hi I am a student while trying to go into canvas through my desktop I keep getting an error message stating page error. I then tried on my apple phone and it logged me out. I tried logging back in but i keep getting an error message. It says oops something went wrong. There was an error while logging you in. You can try…
The highlighted image is below. When I click on it, it opens a question box, but I can't add more questions. Is the button not a "duplicate" button?
I have a multi-part question. I have quizzes that allow unlimited attempts (since they pull from a very large question set) with the highest score showing in the gradebook. I also set a due date, but only because I had assumed that even if a student took it "late" their previous attempts earning a top score will remain in…
With the new Cidilabs design tool, it's now possible to create more interactive content such as fill-in-the-gap activities and quick quizzes, which is a great enhancement for learner engagement. I was wondering if these interactive elements are tracked in course analytics? I'm always looking for ways to gather data and…
I was conducting some testing in our Canvas test environment around the Differentiation Tag feature, in preparation for our institution’s adoption. During this process, I identified several issues, some of which could be blockers, while others represent opportunities for improvement. Potential blockers: * The FAQ states…
Hello, We are having an issue with some of the final course grades calculated in Canvas for several students at our school. Here is the context: - I performed a grade export at 8:00 am on October 16th for all the course grades in the school - I performed a subsequent export on October 22nd for all course grades in the…
End-of-Year Essentials: Closing Out 2025 & Prepping for Fall The end of the school year is a critical time for decision-making and housekeeping. Join us to review the essential "End of Year Considerations" to ensure a smooth transition into summer and a successful launch next fall. We will focus on strategies to keep your…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
We want to ensure you don’t miss the very first Prompt Party - a live, interactive session designed to help you explore IgniteAI Agent in a way that actually clicks. This isn’t a webinar. This is a working session. What to expect In this kickoff event, you’ll see real prompts in action from educators who are already…
Join us for an inside look at how higher education institutions successfully transitioned their learning management systems—without disruption to teaching, learning, or IT operations. In this candid webinar, current Canvas customers share their firsthand experiences migrating from their legacy LMS, including what surprised…
We’re excited to introduce a new quarterly Implementation Webinar series designed to support Canvas Administrators during setup, rollout, and early adoption. These sessions are built to help you better understand admin functionality, available training resources, and how to get the most value from your On-Demand Training…
Great Canvas courses don’t happen by accident—they are intentionally designed. Research shows that thoughtful design is the key to stronger engagement and student success. Join the Cidi Labs team on June 11th at 11am MT as we distill the most impactful lessons from our popular Design Matters series into practical, no-code…