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Collaborate with the Community to ask questions and get helpful answers on a variety of Canvas Catalog topics.
We are having issues where someone proceeds with paying to enroll in a course and they are obviously getting an error that prevents them from completing the enrollment. Regardless of this, their payment still goes through and they are not enrolled in the course. We have had instances where multiple payments are processed…
I have been using the Catalog API for completed certificates to update our system if the course has been completed. I noticed recently that some users that have completed a course and previously issued a certificate are now not showing any completed certificates. It just shows up as empty (below) {…
Its from college I have a code for the class
Is there anyway to edit the default user defined fields when someone is registering for an account. The problem that I am having is if a parent is registering their child for a course, when they initially register for an account, they input their First Name and Last Name instead of the student that will be enrolled in the…
I am wanting to tailor enrollment emails to specific sections of classes. For example I may have two Teen Drivers Ed classes that meet on different days and different times and these two courses are in the same catalog. I want to tailor the email message that the student receives to the specific class that they enroll in.…
We are new users of Canvas Catalog and are trying to restrict registrations based on email domains. According to the setting in the Catalog Information tab, "Only domains you add to the list below will be allowed to register." However, this restriction does not seem to be working. Despite implementing the restrictions, we…
I have a student who enrolled via Catalog as a self-paced student with 90 days to complete. They are shown in Canvas as "Completed" when I look them up through the top-level People interface, but I cannot find them in the course itself, nor can I find their personal self-paced Section within the course. I think this is…
Hi All, I'm a new Canvas admin and I recently went through the process of registering a new user account in Catalog. However, the process as I experienced it seemed to be missing an email verification step. After enrolling in a course and entering my info on the "Create An Account" page, the workflow brought me to a "Ready…
Wondering if there is a way to move a Catalog-enrolled student from the course they are enrolled in to a course occurring at a later date. Does this mean the student must be dropped (and refunded) and then return and pay again for the later course? Being very new to Catalog, I have not seen any mechanism for processing…
Greetings. I have a question about managing large number of students in a Canvas Catalog Course with different potential end dates. The hope is to be able to have an assignment or action trigger a student concluding their enrollment in a Canvas Catalog course. Is it possible to trigger/automate enrollment conclusion for a…
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Mastering budget season with evidence-based insights- Kick off the new year by taking the guesswork out of your financial planning! Join us for a high-impact session on using LearnPlatform to navigate budgeting season with confidence. We will review how to leverage data from your Inventory Dashboard and Rapid-Cycle…
Admin Library Configuration & Optimization Is your edtech library acting as the "single source of truth" your district needs? Join us for a deep dive into Admin Library configuration, where we will share "tips & tricks" to streamline your management processes. A well-maintained library is vital for compliance and informed…
The keynotes and sessions in Spokane may be over, but the conversation is just getting started. Join us for the InstructureCon25 Encore Series—a book club for the Instructure Community that brings the voices of featured speakers into your everyday learning. One book at a time, we’ll read, reflect, and keep the…
Compliance Countdown: Data Privacy & The DOJ Accessibility DeadlineWith the April deadline for DOJ accessibility compliance fast approaching, now is the time to ensure your ecosystem is secure and inclusive. This crucial session focuses on the complete lifecycle of vendor vetting, data privacy, and accessibility…
Unlocking the Power of Custom Created ProductsEvery district has unique needs that go beyond the standard catalog. Join us to explore the versatility of Custom Created Products and how to leverage this feature to capture the full scope of your district's educational tools. Whether you are tracking non-digital resources or…