Engineers are currently investigating the issue.
Summary:
The picture-in-picture option is no longer available when playing media in the mobile apps.
Expected behavior:
The picture-in-picture option should be present so that users can listen/watch media on the go.
- OS and APP version
- iOS 26.2.1/Android 16
- Canvas Student 8.6.0/8.4.0
- Canvas Teacher 2.4.0/2.3.1
- Canvas Parent 3.26.0/4.8.0
Steps to Reproduce:
Prerequisites: Published course.
- Create a new page and embed media via the Record/Upload Media option or through Studio.
- Log into the app and navigate to the course, pages, and then the page that was just created that contains embedded media.
- Play the embedded media, go into full screen, and notice that the picture-in-picture option is not present.