Your Community, Refreshed
We’re thrilled to welcome you to a space built for you—your curiosity, your expertise, your connections, and your success.
The Instructure Community has been thoughtfully refreshed to make it easier to learn, share, and engage. Whether you’re exploring what’s new or settling into familiar spaces, we’re glad you’re here.
Updates to Celebrate
Here are a few highlights to explore as you settle into the refreshed Community:
- Fresh Take on Familiar Spaces: Navigation stays familiar, but updated visuals, clearer product branding, and new cues make it easier to see where you are and what you’re exploring.
- Revamped Knowledge Base: Most guides are now available in 13 languages, making it easier to find help. All redirects from our previous Community platform (Khoros) remain in place! Links and shared resources still work as expected.
- Easier Following: Click the bell icon in any space to stay up to date on new content like release notes, the Product Blog, interest groups, and more.
- Improved Search: A unified search experience makes it easier to find articles, discussions, events, and resources. Results are more reliable, and filters help you pinpoint exactly what you need. -
- PandaBot: In the forums, PandaBot will suggest relevant guides if a question hasn’t received a response within 24 hours. Human responses remain central so PandaBot’s suggestion will be hidden unless the question author approves! Think of PandaBot as the Community’s helpful AI-powered assistant.
Your Voice, Your Community
All your favorite content and the wonderful people you’ve connected with are still here!
Jump in and continue to make an impact:
- Forums: Ask questions, share answers, and connect with peers. Join discussions, get help, and share your expertise with the Community.
- Blogs: Share your stories, spotlight best practices, and offer insights that others can learn from. Publish your posts to start conversations and inspire your peers across the Community.
- Instructure Live Events: Join webinars, book clubs, office hours, and Community conversations. Attend, participate, or even help shape the content!
- Groups: Follow the groups that spark your interests and collaborate with like-minded peers. Click the bell icon in any space to stay updated and be part of the conversation.
- Note: If you were a member of any groups before the move (besides Early Adopter groups), those memberships did not transfer.
Curious about ideas? All previously submitted ideas have been saved and organized for the Product Team, so nothing is lost. The new solution is under development, and updates will be shared in the Product Blog as they become available.
Personalize Your Profile
Make your presence in the Community truly yours. Customize your profile through Account & Privacy Settings.
- Update your profile image: help people recognize you at a glance. You can use one of our standard avatars or upload a photo.
- Check your notification preferences: stay in the loop without the noise. Choose what updates are most important to you!
- Decide your online visibility: choose whether others can see when you’re online.
- Hide or display your email: control whether other members see your email address from your profile.
- Opt in or out of PandaBot: choose whether you want to receive AI-powered suggestions in the Community question forums.
A Community Built on Openness and Connection
In our Community Welcome, the Community Team highlights that every voice is valued and respected. That has always been true and remains true today.
Our refreshed Community Guidelines and improved reporting tools help keep the Community positive, inclusive, and helpful for all members. They make it easy to contribute safely, ask questions, and share insights with confidence.
Settle In. Explore. Make It Yours.
Thank you for being part of this transformation. Your feedback and your contributions shape the future of the Instructure Community!
If you have any questions or thoughts, share them in a comment below! We’d love to hear from you as we explore and get settled.
